Recent Water Damage Posts

Flooded Warehouse in Terrell, TX

7/3/2017 (Permalink)

Water Damage Flooded Warehouse in Terrell, TX A machine hose broke causing extensive water damage in this warehouse!

A machine hose in the warehouse of this large facility malfunctioned causing a large amount of flooding within the entire warehouse and many of the offices as well.  The leak was not found until workers showed up on Monday morning.  A significant amount of water had to be pumped out of the warehouse and extracted from the office areas. 

SERVPRO® of Rockwall/Rowlett was immediately called for emergency services in the aid of this building.  The picture shows how much water we were dealing with upon arrival. Our crews sprung into action, provided a one-hour response time, and began mitigated this loss. 

Due to the large amount of equipment that was used on this job we also placed our large generator to be able to hold the amps of the equipment needed.  Just another reason SERVPRO can take care of any size loss.

For any size water damage, give SERVPRO® of Rockwall/Rowlett a call.  214-607-1900

Frozen Pipes can break causing extensive water damage!

12/19/2016 (Permalink)

Water Damage Frozen Pipes can break causing extensive water damage! Frozen pipes breaking from freezing weather
Why Pipe Freezing is a Problem
Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.
Preventing Frozen Pipes
Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:
  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
During Cold Weather, Take Preventative Action
  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
To Thaw Frozen Pipes
  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.
Future Protection
  • Consider relocating exposed pipes to provide increased protection from freezing.
  • Pipes can be relocated by a professional if the home is remodeled.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.

Call SERVPRO of Rockwall/Rowlett with all your water damage needs! 214-607-1900

Flooded 4 Story Apartment Building in Rowlett, TX

10/31/2016 (Permalink)

Water Damage Flooded 4 Story Apartment Building in Rowlett, TX Response Vehicle responding to the 4 story flood.

A plumbing line malfunction on the 4th floor of the this under construction apartment complex caused flooding from the 4th floor all the way down to the 1st floor garage area. After only 12 hours of water migration, the water had already affected insulation, drywall, kitchen cabinets and flooring through out 12 separate units. 

SERVPRO® of Rockwall/Rowlett was called upon to dry out the structure.  The picture shows our response team vehicles in front of the damaged structure.  We immediately deployed our crews and provided a one-hour response time, eliminating further water migration and secondary damage to the building.

The contractor was thrilled and he said "We were very impressed with the response time of the crews and how well they took control of the situation."