Recent Storm Damage Posts

Hurricane Harvey - Houston TX

10/16/2017 (Permalink)

Storm Damage Hurricane Harvey - Houston TX Some of our crew members leaving for Houston to help with clean-up efforts after Hurricane Harvey.

When Storms or Floods hit Houston, SERVPRO of Rockwall/Rowlett was ready!

Our highly trained crews were ready to respond immediately following the devastating flooding that occurred due to Hurricane Harvey.

SERVPRO of Rockwall/Rowlett specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit any city, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 214-607-1900

2015 Garland/Rowlett Tornado

12/5/2016 (Permalink)

Storm Damage 2015 Garland/Rowlett Tornado Tornado Damage - Rowlett, TX

This month marks the 1 year anniversary of the devastating tornado that swept through Garland and Rowlett the day after Christmas 2015.  Many residents hit by the storm are still displaced.

As a proud sponsor of the American Red Cross, we feel it is vital to give back to the community.  As we all know, our world can be turned upside down in a matter of minutes.  

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit

Hail Hits Hard on Happy Holiday

3/18/2016 (Permalink)

Storm Damage Hail Hits Hard on Happy Holiday Hail accumulation near the flamingo exhibit at the Ft. Worth Zoo where 8 birds perished during the severe storm event(photo courtesy of area resident)

St. Patrick's Day brought surprises of a different type this year for North Texas.  Cities including Ft. Worth, Dallas, Arlington, Denison, Greenville, and Princeton experienced the worse hail storm seen in years.  

Golf ball to soft ball size hail dropped from the sky as fast and heavy as rain would typically fall in a good old fashioned Texas thunderstorm.  The chunks of ice covered grounds quickly in a thick layer of ice.

Tragically, due to the unexpected sever onset, 8 animals at the Ft. Worth Zoo perished.  Vehicles, windows, and buildings and rooftops on houses were hammered for about 15 minutes while the hail dropped from the clouds relentlessly all over the Dallas/Ft. Worth metroplex.

SERVPRO of Rockwall/Rowlett readied for the onslaught of calls for water damage caused by damaged, leaking roofs.  With rain in sight for the next 24 hours, crews will stay on standby, as always, ready to be Heros and help anytime, anywhere.


2/23/2016 (Permalink)

Storm Damage A BEACON OF HOPE Stephanie Barnes- one of the best SERVPRO HEROES, preparing to enter a home to rescue the contents of a resident who lost their home of 25 years.

On December 26, 2015, Dallas/Ft. Worth communities were rocked by an unanticipated, terrifying weather event.  A series of tornadoes dropped from the sky impacting homes and businesses throughout Sunnyvale, Garland, Rockwall, Rowlett, Wylie, Lavon, Farmersville, and Blue Ridge.  

The majority of the damage was along a 4 mile path in Southeast Rowlett and along the I-30/George Bush Turnpike intersection near Garland.  With only 11 fatalities from the 9 tornadoes that dropped devastation over North Texas, most were left with a varying degree of damage to their homes.  Ranging from no power to missing roof shingles and windows to total destruction, homeowners who were still traveling for the holidays came home to only the clothes on their back.

Moments after the initial chaos subdued, homeowners, businesses and insurance agents turned to SERVPRO of Rockwall/Rowlett to find some help and solace in their desperate need.  SERVPRO of Rockwall/Rowlett was ready to respond.  By the time police and emergency officials opened the neighborhoods Sunday afternoon, SERVPRO of Rockwall/Rowlett had already received some 30+ calls for help.  From roof tarping to water mitigation and debris removal to pack out and salvage of inventory, SERVPRO of Rockwall/Rowlett worked diligently to answer over 100 calls from tornado victims.

"This is what we do.  We restore what gets ripped apart by unforeseen acts of nature."  Our commitment to our customers never waivered as we held their hands, recovered their belongings, and brought calm to the chaos.  The families we helped held their heads high, thankful that all that was lost could be replaced, and grew in sollidarity to rebuild their community.  

Offering more than just physical and structural services, SERVPRO of Rockwall/Rowlett offered hope to those who felt like there was nothing left.  With an encouraging word and highly gifted crew members, SERVPRO of Rockwall/Rowlett worked around the clock to rescue precious belongings and protect the standing structures in the community.  Seeing their homes and belongings being cared for offered relief and peace of mind to those stricken by tragedy.

This tornado event will go down in history as an unforgettable moment when devastation and destruction tore apart homes, but brought together a community.


4/2/2015 (Permalink)

Storm Damage WINTER WEATHER WRECKS PIPES Ruptured Pipe above Kitchen sent the ceiling and light fixture crashing to the floor. Thankfully, no one was injured and our team handled the mess!

SERVPRO of Rockwall/Rowlett started the year with a bust, busted pipes, that is, and lots of them.  Hughes Storm Team sent out a call early February for all hands on deck to the Virginia/D.C./Maryland area.    Record-breaking freezing temperatures caused pipes to rupture all over the Eastern states.  

SERVPRO of Rockwall/Rowlett sent two teams, 120 Air Movers, and 16 Dehus to the Virginia area and immediately started cleaning messes that varied in size from minor, wet concrete floors to entire 3-story homes saturated with water damage from broken pipes.

After quickly burning through all the equipment they took with them, Jimmy and AJ acquired an additional 100 Air Movers and 20 Dehus and continued rescuing and recovering homes from an event that most insurance companies would deem a "catastrophe."

Jimmy Ramirez and AJ Klock mitigated water damages in over 30 homes within 12 days.  These two young men quickly reached "Hero" status as they "raised the roof" and showed the Eastern Coast a Texas-sized customer service level.  Because of AJ and Jimmy, homes were restored, mold and other harmful bacteria growth was prevented and people along the Potomac River returned to life "Like it never even happened."  

Here To Help with Your Frozen/Broken Pipes

12/12/2013 (Permalink)

Servpro of Rockwall/Rowlett is Hero Ready and Here to Help with your frozen pipes!  If you've experienced any flooding due to exposed and frozen pipes during our recent freeze, know that we are ready to serve you in a moment's notice.

If you've not yet done so, here are some tips for the next inevitable round of freezes:

  • Disconnect and bring in your water hoses.

  • Cover all external faucets with insulated bibs or wrap them thoroughly with a towel.

  • If you live in a pier and beam home, cover all breathe holes to keep cold air from flowing beneath your home.  This will keep the floors warmer and help prevent pipes from freezing.

  • Check the seals around the doors of your home to help ensure you're keeping as much warm air in the home as possible.

  • Close the flue to your fireplace when not in use.  Hot air rises, so don't leave that open and let out your heat! CAUTION: make sure you open it before lighting your next fire!

  • Open cabinet doors to sinks situated on external walls.  This will allow heat from the home to keep those pipes from freezing.

  • If your power goes out, consider shutting the water off to your home and draining your supply lines by opening up all the faucets.  Without power, your pipes will all be at risk of freezing.

Remember that it isn't the freeze that causes your pipes to break.  It's the THAW!!!

Servpro of Rockwall/Rowlett....Here to Help!