What our Customers say...


Honestly, these guys were incredible!  They went above and beyond the call of duty.  Rob and Bryan were absolutely fantastic!

The men and women were the best.  Our family knew that everything was going to be taken care of.  The best crew, the very best crew!!

Excellent Service! I want to especially give praise to Rafael, Sendy and Reyna for doing such a great job!

Very helpful and informative. All reps took time & care to answer all our questions and concerns.

The ladies were awesome & took a difficult pack out with grace and patience - Thank you!

Crew did a fantastic job, they were very professional and treated our home with much respect.  Will definitely be using SERVPRO of Rockwall again if needed.

Excellent Service, went beyond the expected!

AJ is awesome, second time seeing him since we had a water loss in late January.  He made the process less stressful.

Some of the best people I have ever had the pleasure of working with.

Fabulous people, great work!  Thank you!

Onsite work performed was exceptional!

Wonderful staff on site!

Great job by everyone!

During the return of my furniture & belongings from storage, damage occurred to my lamp shade.  SERVPRO personnel immediately contacted me and advised a replacement would be provided.  Excellent Customer Service!

We are so pleased and thankful for the service and the expertise in cleaning of our home.

Great to work with; the guys were great!  I am very pleased with everything!

Very good response & professional, very pleased with the overall service! Crew members were great to work with!

The crews were very wonderful in doing the job at hand.  The ladies were very good and courteous!

SERVPRO was very prompt in their response time.  I was amazed at how well they tackled the job considering the size of the loss.  The whole crew was professional and courteous.  We will definitely refer SERVPRO of Rockwall/Rowlett to everyone we know.

Pricilla was so nice on the phone and she took care of everything as promised, she is awesome!