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Fire & Water - Cleanup & Restoration

Overnight Leak Doesn't Dampen Business

5/13/2019 (Permalink)

Despite a water loss, SERVPRO of Rockwall/Rowlett worked quickly to ensure that this business was back in business.

SERVPRO of Rockwall/Rowlett responded to a call from a flooded restaurant supply company that rests in the suburbs of Dallas.

On the outskirts of Rockwall, bumped up next to Fate and Royse City, an unassuming building reported that nearly 4,000 square feet of office, showroom, and warehouse space had flooded due to a small sink supply line that ruptured sometime after 5:30pm the night before.

We dispatched a team immediately, who started pushing water out of the warehouse and used an on-site shopvac to extract what water they could from the office area and continued working until the rest of our team arrived.

Once our Crew Chiefs and technicians were on site, they promptly assessed the extent of damage, and put together an action plan to begin the mitigation process. Due to some specialty treatments on the wall, the drying process took a few additional days. However, the walls were dried, the carpet salvaged, and business was not disrupted for more than a couple of hours on the first morning. SERVPRO of Rockwall/Rowlett helped make it "Like it never even happened."

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